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Microsoft Secure Score Series – 12 – Turn on customer lockbox feature

Turning on the customer lockbox feature requires that approval is obtained for data center operations that grants a Microsoft employee direct access to your content. Access may be needed by Microsoft support engineers if an issue arises. There’s an expiration time on the request and content access is removed after the support engineer has fixed the issue. Today we are going to talk about the Customer Lockbox feature in Office 365. Some privacy regulations like HIPAA and FEDRAMP require procedures…