Skip to content

KB – Add account operation is blocked by policy on the device

This is a knowledgebase item. Hope it helps you out someday.

Error

Add work or school account in Windows 10 or 11 fails with this message: “add account operation is blocked by policy on the device”. Error code: CAA50101

Solution

Check the value of Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WorkplaceJoin\BlockAADWorkplaceJoin

Change the value to 0.

If this device is managed by your organization, you might not able to change this. Please contact your administrator, if that is the case.

Leave a Reply

Your email address will not be published. Required fields are marked *